Who an enquiry reaches, and how to change it

An enquiry is mailed to the desk and pushed to every phone signed in to this business. The Team room shows who that is today, and where each branch's numbers and WhatsApp switch live.

Named team members with their own sign-ins are coming. Until they land, everyone who signs in with the business's phone number runs the desk, so treat that number as the key to the business and not as a personal line.

The Nazar keys a fleet issues to its drivers are a different thing entirely, in a different desk; nothing here gives anyone sight of a vehicle's position.