12 PAGES ANSWER “How does EMD work”
M-31How EMD works, and when it comes backAUCTIONS AND THE YARDM-11Why a price shows a band, not a numberBUYING A VEHICLEM-18Start from the work, not the truckBUYING A VEHICLEM-47What we send you, and how to stop any of itMY ACCOUNTM-67Buying campaigns: a brief the desk worksTHE FLEET DESKM-72What the phone sends, and what it does notNAZAR AND PINGERM-117Ex-showroom and on-road: what sits between the twoTHE WORDS WE USEM-135How long we keep thingsPRIVACY AND YOUR DATAM-64Khali daala: a return load for a vehicle about to stand emptyTHE FLEET DESKM-88Who an enquiry reaches, and how to change itYOUR BUSINESS PAGEM-103The body book: what can be built on this chassisPARTS, REPAIRS AND HELPM-113Verified: what the word means here, and what it does notTHE WORDS WE USE
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