M-174
For makers: where you stand, theme by theme
A maker sees where each of its score pillars stands against rivals in the same class, not as one flattering average but pillar by pillar, which is where a product decision actually gets made.
Alongside that: what operators praise and fault as recurring themes rather than as individual quotes, and where the dealer network thins out district by district against the makers' own published networks.
A maker cannot buy a better score and cannot have a verdict withdrawn. What a maker can do is correct a specification against its own published page, which we act on in hours, and answer the road on the record.