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System downtime on Tuesday 28th Jan '14
Posted by Subhadip M. on 12 February 2014 05:45 PM

What Happened?

Yesterday our external data center experienced a hardware failure that affected our web services, specifically our servers. Because of this, access to our sites were sporadic and slow. We experienced downtime across our system, impacting our website, Support Center, Business accounts and some web forms.We became aware of the issue immediately, and we sprung into action to get the site up and running as soon as possible. By Tuesday afternoon, 80% of our functionality was back online normal and accessible again.


System Stability Is Top Priority

As our esteemed patrons, we take your engagement and data seriously. Keeping that as our top priority our entire team of system administrators, DBAs and security specialists work around the clock to keep Truckaurbus fined tuned. While we’re not happy about any downtime that occurs, and we reiterate our committment for a fluent delivery of our services.


We’re Sorry

We know you rely on TRUCK AUR BUS for your commercial vehicle information and transaction needs around the clock. This trust means the world to us, and its this unfaltering trust and unequivocal reliance that has taken us from strength to strength. Please accept our deepest apologies for the system downtime; we assure you that we are doing all we can to avoid any recurrences. Thank you for your patience throughout this time, and thank you for continuing to rely on TRUCK AUR BUS for your CV needs.


Cordially,

TRUCK AUR BUS
Administration Team

support.truckaurbus.com

[originally published Jan 29, 2014 ]


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