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Privacy Policy
Posted by Sophia C on 21 September 2014 02:05 PM
TRUCK AUR BUS respects the privacy of its users and will ensure compliance by its staff to the strictest standards of security and confidentiality in respect of all personal information and data submitted by its users. This Privacy Statement forms part of the Website Terms and Conditions of Use that can be found at under Policies and Violations

 

Purpose of Collection of Personal Data

When using www.truckaurbus.com ('the Website'), users may disclose or be asked to provide personal information and/or data. It may be necessary for users to provide TRUCK AUR BUS with their personal information and/or data in order to have the full benefit of and to enjoy the various services on the Website. Although users are not obliged to provide the information and/or data as requested on the Website, TRUCK AUR BUS will not be able to render certain services on the Website that depends on the personal information and/or data in the event that users do not provide the said information and/or data.

TRUCK AUR BUS's purposes for collecting the information and data on the Website include the following:

(a) to assist users in finding the appropriate vehicle that they are looking for;
(b) to assist users in finding the appropriate accessories for their vehicles;
(c) to provide users with various services offered by the Website, and newsletters, information on vehicles, and promotional and marketing materials;
(d) to handle and follow up on users' enquiries and complaints;
(e) to contact users regarding administrative notices and communications relevant to his/her use of the Website and to respond to users' enquiries or requests;
(f) to assist TRUCK AUR BUS with developments for future marketing and promotions;
(g) to personalise the advertising and content for the user;
(h) to verify the identity of each user; and
(i) to obtain statistics about users to analyse usage of the Website in order to improve and enhance the Website.

 

Collection of Personal Data

TRUCK AUR BUS collects only the personal indentifiable information that you choose to submit to us as well as information which is obtained from your browser. Such identifiable information may include your Name, Car Registration number, Contact Number, Address, E-mail address, Gender, Occupation, Industry and Personal Interests. Once you register with us and sign in to the Website, you are anonymous to us. We may also contact you from time to time to update your personal information to ensure that it is accurate and current.

Only duly authorised staff of TRUCK AUR BUS will be permitted to access users' personal information and data, and TRUCK AUR BUS will not release such personal information and data to any third parties except in the circumstances listed under the section "Disclosure of Data".

 

Collection of generic non-identifiable personal data

When you visit TRUCK AUR BUS by default we track the following information:

  • User Anonymized IP address (with at least 2 bytes masked from the IP)
  • Optional User ID
  • Date and time of the request
  • Title of the page being viewed
  • URL of the page being viewed
  • URL of the page that was viewed prior to the current page (Referrer URL)
  • Screen resolution being used
  • Time in local user’s timezone
  • Files that were clicked and downloaded
  • Links to an outside domain that were clicked (Outlink)
  • Time it takes for pages to generated
  • Location of the user: country, region, city, approximate latitude and longitude (Geolocation)
  • Main Language of the browser being used (Accept-Language header)
  • User Agent of the browser being used (User-Agent header)

Disclosure of Data

TRUCK AUR BUS agrees to take all practicable steps to keep all personal information and data of users confidential and/or undisclosed, and will only disclose or transfer such information and data in accordance with this Statement. TRUCK AUR BUS will only disclose and/or transfer users' personal information and/or data to TRUCK AUR BUS's partners or affiliates who have made specific requests for such information and/or data, and will only do so with users' prior consent. However, TRUCK AUR BUS may disclose and/or transfer such information and/or data to third parties without users' prior consent under the following circumstances:

(a) where the information and/or data is to be disclosed and/or transferred to any third party suppliers or service providers who have been duly authorized by TRUCK AUR BUS to use such information and/or data and who will facilitate the services on the Website;
(b) where the information and/or data is to be disclosed and/or transferred to any agents, affiliates or associates of TRUCK AUR BUS who have been duly authorized by TRUCK AUR BUS to use such information and/or data;
(c) where such disclosure and/or transfer is necessary for TRUCK AUR BUS to protect and defend its rights and property;
(d) where TRUCK AUR BUS considers such disclosure and/or transfer necessary in order to comply with applicable laws and regulations, including without limitation compliance with a judicial proceeding, court order, or legal process served on TRUCK AUR BUS; and/or
(e) where TRUCK AUR BUS deems such disclosure and/or transfer necessary in order to maintain and/or improve the services on the Website.

By using the Website, users are deemed to have agreed to, consented to and authorized the disclosure and/or transfer of their personal information and data by TRUCK AUR BUS in the circumstances stated above.


Subscription to Newsletters and Marketing Materials

TRUCK AUR BUS may from time to time send newsletters and marketing materials to members of the Website based on the personal information and data that they have provided to TRUCK AUR BUS. Such members will be able to "opt-out" of receiving such materials by logging in to their user account page on the Website and choosing to unsubscribe to the said materials.


Access to and Correction of Personal Data


Users are entitled to request access to or make amendments to their personal information and data kept with TRUCK AUR BUS by contacting the [Personal Data Officer] at [admin@sgcarmart.com]. Alternatively, users may edit, amend or delete his/her personal information and data at any time by logging in to user account page on the Website. In the event that a user wishes to access or amend his/her personal information and data, TRUCK AUR BUS may request him/her to provide personal details in order to verify his/her identity. TRUCK AUR BUS will respond to a user's request within [30] days of his/her request and will endeavour to do so wherever possible, but TRUCK AUR BUS may charge the user a reasonable fee for doing so.


Cookies and Log Files

TRUCK AUR BUS does not collect any personally identifiable information from any users whilst they visit and browse the Website. When users access the Website, TRUCK AUR BUS records their visits only and does not collect their personal information or data. The Website's server software will also record the domain name server address and track the pages users visit and store such information in "cookies", and gather and store information such as internet protocol (IP) addresses, browser type, referring/exit pages, operating system, date/time stamp, and clickstream data, in log files. All these are done without users being aware that they are occurring. TRUCK AUR BUS does not link the information and data automatically collected in the above manner to any personally identifiable information. TRUCK AUR BUS generally uses such automatically collected information and data to estimate the audience size of the Website, gauge the popularity of various parts of the Website, measure users' traffic patterns and administer the Website. Such automatically collected information and data will not be disclosed save and except in accordance with the section entitled "Disclosure or Transfer of Data" (above).

 

Links to Other Sites

The Website may provide links to other websites which are not owned or controlled by TRUCK AUR BUS. Personal information and data from users may be collected by third parties on these other websites when users visit such websites and make use of the services provided therein. Where and when users decide to click on any advertisement or hyperlink on the Website which grants users access to another website, the users' personal information and data which are deemed to be private and confidential may be exposed in these other websites. This Statement is only applicable to the Website. Users are reminded that this Statement grants no protection to users' personal information and data that may be exposed on websites other than the Website, and TRUCK AUR BUS is not responsible for the privacy practices of such other websites. Please refer to the privacy policies of such other websites before using those websites


Security

The security of users' personal information and data is important to TRUCK AUR BUS. TRUCK AUR BUS will always strive to ensure that users' personal information and data will be protected against unauthorized access. TRUCK AUR BUS has implemented electronic and managerial measures which are, in its view, appropriate to safeguard, protect and secure users' personal information and data. All personal information and data provided by users are only accessible by the authorized personnel of TRUCK AUR BUS or its authorized third parties, and such personnel shall be instructed to observe the terms of this Statement when accessing such personal information and data.

Users may rest assured that their personal information and data will only be kept for as long as is necessary to fulfil the purpose for which such personal information and data are collected. Regarding sensitive information, such as credit card numbers entered on TRUCK AUR BUS's order forms, TRUCK AUR BUS encrypts such information using secure socket layer technology (SSL). TRUCK AUR BUS also uses a third party service provider to facilitate these electronic transactions on the Website.

TRUCK AUR BUS follows generally accepted industry standards to protect the personal information and data submitted by users to the Website, both during transmission and once TRUCK AUR BUS receives it. However, no method of transmission over the Internet,or method of electronic storage, is 100% secure. Therefore, while TRUCK AUR BUS strives to protect users' personal information and data against unauthorized access, TRUCK AUR BUS cannot guarantee absolute security of such personal information and data.


Retention of Personal Data


Once TRUCK AUR BUS has obtained a user's personal information and/or data, such personal information and/or data will be maintained securely in TRUCK AUR BUS's system. Subject to legal requirements and unless otherwise stated in this Statement, the personal information and/or data of users will be retained by TRUCK AUR BUS until the purpose for which the personal information and/or data was collected is no longer being served by the retention of said personal information and/or data, and that retention is no longer necessary for legal or business purposes.

Users are still always entitled to erase their own personal information and/or data from TRUCK AUR BUS’s database and to terminate his/her membership of the Website.


Changes in this Privacy Statement

TRUCK AUR BUS reserves the right to update, revise, modify or amend this Statement at any time as TRUCK AUR BUS deems necessary without prior notice, and users are h3ly advised to review this Statement frequently. If TRUCK AUR BUS decides to update, revise, modify or amend this Statement, TRUCK AUR BUS will post those changes to this webpage and/or other places as TRUCK AUR BUS deems appropriate, so that users will be aware of what information TRUCK AUR BUS collects, how TRUCK AUR BUS uses it, and under what circumstances, if any, TRUCK AUR BUS discloses it. If TRUCK AUR BUS makes material changes to this Statement, TRUCK AUR BUS will notify users on this webpage, by e-mail, or by means of a notice on the home page of TRUCK AUR BUS.

Effective Date: 15-Aug-2013

Last Edited: 21-Sep-2014 

Changes made: Opt-out code added.

If you have any questions or comments regarding this Privacy Policy, please fill up the query form here.


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